Service Requests

Are you an existing customer? Need to access a service portal or get in touch with our team? You’ve come to the right place.

Visit Our Service Portal:

ACCESS ZENDESK

Need to get in touch during business hours?

 

8:30 AM-6:30 PM Eastern

Dial 866-470-5502, then press 1 for customer support

If a problem occurs outside of our regular business hours and you need immediate attention, please follow these steps:

 

 

step one

FIRST POINT OF CONTACT

Notify Sr. Director of Client Success, Will Steiner
via call/text 404.825.4292 then email wills@rev.io

 

 

step two

SECOND POINT OF CONTACT

Notify Client Success Team Lead, Becca Tablada
via call/text 404.862.7211 then email rebeccat@rev.io

 

 

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MAIN TECHNICAL POINT OF CONTACT

Chief Technology Officer, James Phillips
470.604.9634 or james.phillips@rev.io 

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