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It’s Unanimous – Is A Great Place To Work

Did you know that 100% of our employees agree that is a Great Place to Work? That unanimous response, compared to an average Great Place employee survey response of 59% at comparable US-based companies, speaks volumes to the quality of work environment and company culture we have developed over the years.


Team Benefits & Perks

As a member of the team, you will enjoy:

Development and progression, with priorities for internal promotion
Learning and development programs
Insurance coverage comparable to large companies
Competitive 401k plans with 4% company match
Unlimited Paid Time Off plus nine annual company holidays
Flexible, hybrid work models
Reimbursements for mobile phones, public transit, and gyms and fitness
Team building – happy hours, holiday parties, Olympics, and more!

Open Positions

Our Purpose

At, we are proud to be the most innovative, passionate, dedicated and experienced team in our space. From our early days in business, we have focused on our culture, our processes, and the “why behind” the work that we do and the clients we serve.

Our Mission

To help clients grow revenue efficiently.

Our Vision

To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients & end users.

Our ACT TOP Values

Achieving Extraordinary Results

Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities.

Caring for Employees, Clients, and the Community

Demonstrating empathy and concern by helping those who are most in need.

Take Responsibility and Act Like an Owner

Being accountable and doing the right thing even when no one is watching.

Transparent Leadership

Communicating openly, regardless of title or situation.

Opportunity to Make a Positive Difference

Recognizing situations and taking action to produce a better outcome.

Passion for Innovation

Enthusiastically finding new solutions to improve efficiency.


Our Who

We serve Communications and Technology service providers, with sophisticated usage and recurring billing models, serving a wide variety of customers and industries.



Our When

We serve Clients when their business calls for a sophisticated, automated billing system to grow revenue efficiently and strengthen their operations.



Our How

We make business decisions based on data, follow disciplined processes, develop our employees and create opportunities for them to succeed, and follow our ACT TOP values without compromise.



Our Why

Growing our Clients’ revenue and strengthening their business operations helps them better support their own employees, create jobs in their local communities, and provide vital connections to businesses and individuals across the country and the world.


ACT TOP in ACTION — How We Live Our Values

Anywhere you look across, ACT TOP culture reveals itself.

Examples of our ACT TOP values in action include:

Reciting ACT TOP values at the beginning of every all-employee meeting (AEM)
Awarding one ACT TOP winner monthly, nominated by their peers
Honoring our top employees annually for exhibiting behavior and results in line with our values
Recognizing our clients and partners’ thoughtful service of their customers and communities in the form of ACT TOP stories

Recent ACT TOP Winners

When a employee earns team recognition for going above and beyond in service of our clients and partners, they are featured as our monthly winner!

Check out ACT TOP winners from recent months and read the nominations submitted by fellow team members explaining why they were deserving of’s top honor.

Delaney Dabkowski Achieving Extraordinary Results Delaney did an amazing job with the Client Summit this year. Every customer I talked to was happy and impressed. came off as organized, professional, authentic, innovative and generally a great company to be in business with. You rocked it!
Matthew Hills Take Responsibility and Act Like an Owner Matthew has worked really hard on a new initiative even though he has so many other large projects going on. I'm impressed with how quickly he's able to get tasks done and stay organized. He also communicates effectively with clients and was able to explain technical processes at a high level for everyone to understand.
Dalton Brumfield Achieving Extraordinary Results Dalton’s attitude is grounded in personal responsibility and accountability. He is passionate about his work and takes ownership. Dalton is a winner! I’m thankful to work with you.
Marshall Harris Achieving Extraordinary Results Marshall has been awesome to work with. You have some really tough client responsibilities on your plate but can somehow manage to put even the most difficult situation on the right path. Marshall takes control of every call I have been on with him and does an awesome job managing expectations. He has truly put clients on the path to success and we are all thankful for that!
Becca Tablada Take Responsibility and Act Like an Owner Becca has shown tremendous leadership since taking over as the Tier 1 Team Lead. Becca is relentlessly positive and supportive with everyone around her and is somebody with whom I (and so many others) have built an enormous amount of trust and respect. She has not only taken responsibility for the success of her own team, but she also cares about what's best for every team in Client Success and the rest of the company.

A Day-in-the-Life at, featuring: How Works from Home

Check out our video for insight into the team’s personalized WFH set-ups and for perspective on how maintains peak productivity in a remote capacity.


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