Telesystem Launches Partnership with Rev.io to Achieve a Unified Customer Experience

Published 11 Jan 2021

Leading nationwide managed communication, collaboration, networking, infrastructure, and security solutions provider will leverage Rev.io’s sophisticated billing platform and cutting-edge customer management system to automate the process of generating invoices without reliance on manual development resources.

 

Atlanta, Georgia (January 11, 2021) -- Telesystem, the industry leader in designing customized solutions with white glove support for multi-location businesses, announced today the successful launch of a new strategic billing partnership with Rev.io. After conducting their vendor search, Telesystem decided to move forward with Rev.io due to the sophisticated billing platform’s capacity to support system integrations, address duplicate data entries, and implement enterprise customer management models.

 

Partnering with Rev.io is part of Telesystem’s effort to transform its billing management, back-office operations, and end-customer experience in support of their ability to connect each customer with agile and reliable technologies that address specific requirements for performance, security and cost. Rev.io’s comprehensive suite of features includes real-time ratings, subscriptions, quoting, taxation, billing, collections, and customer enablement solutions, empowering Telesystem to focus on its ongoing strategic transformation.

 

“The Rev.io platform provides Telesystem with the most comprehensive solution for the transformation of our billing, order management, agent and customer portal needs. Most importantly, the Rev.io team shares our culture of accountability which will drive innovation as our partnership grows,” said Denton Parson, Executive Vice President and COO of Telesystem.

 

“We are thrilled to form this strategic billing partnership with Telesystem,” said Brent Maropis, CEO of Rev.io. “Rev.io’s sophisticated billing platform and ACT TOP culture are a natural fit with Telesystem’s tremendous solutions and team. We look forward to supporting Telesystem as they leverage our software to automate billing processes, integrate systems, and advance their digital transformation.”

 

About Telesystem

 

For over 25 years, Telesystem has been empowering businesses across the country with a range of innovative network, communication and collaboration solutions designed to address the business-specific needs of each customer, such as SD-WAN, Managed WiFi, Hosted VoIP, Managed Security, Dedicated Internet, and Unified Communications. Guided by strategic partnerships and a customer-centric mission, these customized solutions are backed with white-glove implementation and 24/7 US-based support.

 

About Rev.io

 

Rev.io provides sophisticated billing-as-a-service (BaaS) to communications companies, IoT companies, and technology service providers. Rev.io enables clients managing sophisticated subscription billing models with the industry’s most complete quote-to-cash financial processing experience to effectively manage end customers’ subscriptions, usage, taxation, billing, and payment processing.

For more information, visit rev.io and contact Rev.io at 866-470-5502.

 

Telesystem Contact:

 

Denton Parson

Executive Vice President – COO

419-724-3864

dparson@telesystem.us

 

Rev.io Contact:

 

Patrick Elliott

VP of Marketing

866-470-5502

patricke@rev.io

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