Fuse.Cloud Launches Partnership with Rev.io to Optimize Customer Management Model & Billing Processes

Published 10 Dec 2020

Leading VoIP, Internet and IT Managed Services provider will leverage Rev.io’s sophisticated billing platform and cutting-edge customer management system to automate customer bill delivery, support multi-location customer accounts, and enhance reporting capabilities.

 

Atlanta, GA (December 10, 2020) -- Fuse.Cloud, an industry leader for VoIP, Internet, and IT Managed Services for businesses, announced today the successful launch of a new strategic billing partnership with Rev.io. After conducting their vendor search, Fuse.Cloud decided to move forward with Rev.io's collaboration services due to the billing software platform’s configurable Enterprise Customer Portal, custom report builder, self-service Agent Bundle, and automation capabilities.

 

Partnering with Rev.io's services is part of Fuse.Cloud’s collaboration effort to transform its billing management, back-office operations, and end-customer experience to help businesses throughout the United States regain their focus and eliminate day-to-day software technology headaches in the workplace. Rev.io’s comprehensive suite of features includes real-time ratings, subscriptions, quoting, taxation, billing, collections, and customer enablement solutions, empowering Fuse.Cloud to focus on strategic initiatives.

 

“Our partnership with Rev.io allows us to offer our customers a next-level experience,” said Gary Watts, Fuse.Cloud CEO. “Streamlining our billing platform and providing them access to account information in real-time aligns with our commitment to provide best-in-class customer service, 24/7.”

 

Rev.io’s sophisticated billing platform will help Fuse.Cloud achieve an optimal billing and customer management experience,” said Brent Maropis, CEO of Rev.io. “We are grateful for Fuse.Cloud’s partnership and believe our shared passion for innovation will lead to many years of successful collaboration.” 

 

About Fuse.Cloud

 

Fuse.Cloud helps businesses regain their focus by delivering customized business technology solutions with an exceptional personal experience. The company offers a comprehensive, cloud-based portfolio that includes voice over IP (VoIP), fiber internet, and managed IT services to enhance and support future growth for businesses across the country. With over 2,000 customers in sites throughout the United States, Fuse.Cloud is committed to increasing its portfolio to include flexible technology options that will help prepare businesses today for advanced applications in the future.

For more information, visit www.fuse.cloud.

 

About Rev.io 

 

Rev.io provides sophisticated billing-as-a-service (BaaS) to communications companies, IoT companies, and technology service providers. Rev.io enables clients managing sophisticated subscription billing models with the industry’s most complete quote-to-cash financial processing experience to effectively manage end customers’ subscriptions, usage, taxation, billing, and payment processing. 

For more information, visit www.rev.io and contact Rev.io at 866-470-5502.

 

Fuse.Cloud Contact:

 

Laura Johns

Chief Strategy Officer

601-910-6233

laura@fuse.cloud

 

Rev.io Contact: 

 

Patrick Elliott 

VP of Marketing 

866-470-5502

patricke@rev.io

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