Whether you’re considering an indirect sales channel or are already working with agents today, Rev.io’s Agent Portal can improve sales outcomes and end-customer experiences.
After surveying a group of VARs using telecom agents, Channel Insider reported one half to two-thirds of resellers’ annual revenue comes from partnerships with agents. While working with a distribution channel can boost revenue growth, it can also create several operational challenges. For instance, your agents will need access to their end-user data and you’ll want a way to manage agent commissions and communication.
Using Rev.io’s robust Agent Module, your agents will enjoy around-the-clock visibility into their customers’ details – from usage, invoices, payment history, trouble tickets, contact information, and reporting. With these powerful insights at their fingertips, agents will be better equipped to serve your customers. The best news? Your clients will notice (and appreciate) the white-glove support and improved user experience, leading to better customer retention.
In addition to account visibility, Rev.io Agent Portal streamlines agent relationship management. We make it possible to provide your agents with everything from customer data to communication – all in one place. You’ll find that it’s easier to provide training resources, documentation, agent alerts, commission reports, and more! Why wait? Check out our one-stop shop for managing agents, customers, and commissions.
If you’re a current Rev.io user, you can enable this feature at any time. Just contact us with your request. If you’re not a current Rev.io client and would like to see the Agent Portal in action, please fill out the form below. We’d love to show you what Rev.io could do for your business.