The Rev.io team was thrilled to recently attend the NetSapiens’ 2017 UGM (User Group Meeting) in the beautiful San Diego, California. We are hyper-focused on delivering an incredible user experience to our clients, and our partnership with NetSapiens has been instrumental in improving the way our mutual clients utilize our two systems. This event was the perfect way to celebrate our partnership and announce a few exciting integration points.
If you have ever been to a user conference, like Dreamforce or others, you know that it is a chaotic week of meeting mutual clients and fellow enthusiast. In the midst of learning the latest feature releases and best practices, you are surrounded with networking and information overload.
Our team had the pleasure of working with the NetSapien’s leadership team, meeting up with a few amazing clients (Celito Communications, Skyswitch, Carolina Digital, Infostructure, Syntel, Element PBX, Synergy Telecom, Mix Networks) and even our partners at IPPay. We learned a lot about the industry and what to expect in the future. We wanted to recap our experience and share a big announcement with you:
Recap of NetSapiens UGM
We have to hand it to the NetSapiens team for choosing an incredible venue for the Summit. We were able to eat meals outside and took the opportunity to enjoy dinner on the beach. They delivered thorough training sessions on their platform, offering event-goers deeper insights into their API, Dial Translations and Permissions, and DevOps training. We particularly enjoyed the session on the Importance of Partnerships.
Roadmapping the Future
We are always looking for ways to develop technology to make your job easier. That’s why our team has quietly been developing two new integration points for Rev.io/NetSapiens users. Here’s a sneak peek at our partnership roadmap and what you can expect:
Currently in its beta stage, NetSapiens SYNC allows clients to compare service lines in NetSapiens to the billing account details in Rev.io; this tool helps our clients catch any billing discrepancies and avoid revenue leakage. Officially launching in early Q4, NetSapiens SYNC helps our clients uncover billing discrepancies, save time, and avoid revenue leakage.
NetSapiens provisioning, also coming later this year, will enable clients to order new lines of service through their billing instance. When coupled with NetSapiens SYNC, Rev.io clients can enjoy bi-directional integration between Rev.io and the NetSapiens switch – eliminating the need to swivel chair between our two platforms to create a seamless, time-saving experience.
Did you have a chance to attend NetSapiens UGM? Tell us about your experience below! If you have any questions on how to best utilize our two platforms for a powerful user experience, don’t hesitate to contact our team. Or, request a demo to see for yourself.